Privacy Notice

Last updated:

1.Introduction

Verix Advisory Limited is committed to protecting the privacy, confidentiality and security of personal information.

This Privacy Notice explains:

  • what personal information we collect;
  • how and why we use it;
  • the lawful bases on which we rely;
  • who we may share it with;
  • how long we retain it;
  • how we protect it;
  • whether it may be transferred outside the United Kingdom; and
  • the rights available to individuals under UK data-protection law.

This Privacy Notice applies to personal information obtained through our website, professional-services activities and business operations.

It applies to information relating to:

  • website visitors;
  • clients and prospective clients;
  • individuals associated with corporate clients;
  • business contacts;
  • suppliers, subcontractors and professional advisers;
  • event and forum participants;
  • employment, consultancy and associate applicants;
  • current and former employees, workers, consultants and associates;
  • individuals whose information we receive while delivering professional services;
  • individuals who contact us or make enquiries; and
  • other people with whom Verix has a professional or business relationship.

Additional privacy information may be provided where a particular service, investigation, recruitment exercise, event, digital platform or data-processing activity requires more specific information.

2.Who we are

Verix Advisory Limited ("Verix", "we", "us" or "our") is a private limited company registered in England and Wales under company number 17232940.

Our registered office is:

Verix Advisory Limited
1349/1353 London Road
Leigh-on-Sea
Essex
United Kingdom
SS9 2AB

Verix Advisory Limited is registered as a data controller with the Information Commissioner’s Office (ICO), registration number ZC199640.

For the processing described in this Privacy Notice, Verix will normally act as the data controller. This means that we determine why and how personal information is processed.

In some professional engagements, Verix may act as a data processor on behalf of a client. Where that applies, the client will generally remain responsible for determining the purposes and means of processing, and our processing will be governed by the relevant engagement terms and data-processing agreement.

Questions about this Privacy Notice or our use of personal information may be submitted through the contact form or contact details published on our website. Written correspondence may also be sent to our registered office and marked for the attention of the Data Protection Lead.

3.Personal information

Personal information is information relating to an identified or identifiable living individual.

It may include information that identifies someone directly, such as their name or email address, as well as information that could identify them when combined with other information.

Certain information receives additional protection under data-protection law. This includes special-category information concerning matters such as health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade-union membership, genetic or biometric information, sex life or sexual orientation.

Information concerning criminal allegations, offences, convictions and related security measures is also subject to additional legal requirements.

We will only process special-category or criminal-offence information where it is necessary, proportionate and supported by an appropriate lawful basis and additional legal condition.

4.Information we collect

Depending on your relationship with Verix, we may collect and process the following categories of personal information.

Identity and contact information

  • name;
  • title;
  • job title;
  • employer or organisation;
  • business and personal contact details;
  • postal address;
  • telephone number;
  • email address;
  • professional profile details; and
  • identity-verification information.

Client and engagement information

  • information about your organisation and role;
  • details of services requested or provided;
  • communications and meeting records;
  • contractual and billing information;
  • instructions, decisions and approvals;
  • professional opinions and advice;
  • conflict-check information;
  • due-diligence information;
  • project and engagement records; and
  • information needed to manage our client relationship.

Professional-services information

When delivering advisory, assurance, counter-fraud, investigation, intelligence, compliance, data, training or related services, we may receive information concerning individuals from our clients or other sources.

Depending on the engagement, this may include:

  • employment and personnel information;
  • financial and transactional information;
  • supplier, customer or claimant records;
  • allegations, complaints or whistleblowing information;
  • investigation and intelligence material;
  • audit and compliance records;
  • conflicts-of-interest information;
  • security and access information;
  • communications and document records;
  • information concerning suspected misconduct;
  • special-category information; and
  • criminal-offence information.

The client will normally determine the scope and purpose for which this information is supplied. We will process it only as permitted by law and by the applicable engagement arrangements.

Financial information

  • bank-account details;
  • payment and invoicing information;
  • tax information;
  • expense records; and
  • transaction history relating to our business relationship.

We do not ordinarily request payment-card details through general website enquiry forms.

Recruitment and workforce information

  • curriculum vitae and application information;
  • qualifications and professional memberships;
  • employment history;
  • skills and experience;
  • remuneration expectations;
  • references;
  • interview and assessment records;
  • right-to-work information;
  • identity documents;
  • background, security or vetting information;
  • conflicts-of-interest declarations;
  • reasonable-adjustment information; and
  • equality-monitoring information where lawfully collected.

Supplier and associate information

  • business and personal contact information;
  • professional qualifications;
  • capability and experience;
  • contracts and statements of work;
  • payment information;
  • insurance details;
  • due-diligence results;
  • conflicts declarations;
  • security-clearance information; and
  • performance and relationship-management records.

Events, forums and training information

  • registration and attendance information;
  • organisation and job title;
  • dietary or accessibility requirements;
  • correspondence;
  • event preferences;
  • photographs, audio or video recordings where appropriate;
  • feedback; and
  • continuing-professional-development records.

Website and technical information

  • internet protocol address;
  • browser type and version;
  • device type;
  • operating system;
  • approximate location derived from an IP address;
  • pages visited;
  • referral source;
  • date and time of access;
  • website interactions;
  • cookie identifiers;
  • consent preferences; and
  • security and diagnostic information.

Further information is provided in our Cookie Notice.

Communications and marketing information

  • your communication preferences;
  • subscriptions;
  • areas of professional interest;
  • marketing interactions;
  • event attendance;
  • records of consent;
  • objections and opt-outs; and
  • engagement with emails or website content.

5.How we obtain personal information

We may obtain personal information:

  • directly from you;
  • from your employer or organisation;
  • from our clients;
  • from suppliers, subcontractors and professional advisers;
  • from referees and recruitment agencies;
  • from government, regulatory or law-enforcement bodies;
  • from public registers and official records;
  • from publicly available professional sources;
  • from sanctions, compliance and due-diligence databases;
  • through our website, forms and digital services;
  • through correspondence, meetings and events;
  • through cookies and similar technologies; and
  • from other parties where disclosure is lawful and relevant to our activities.

Where we obtain information from someone other than the individual concerned, we will provide appropriate privacy information unless an applicable legal exemption applies.

6.How we use personal information

We may use personal information for the following purposes.

Providing professional services

We use information to:

  • consider and respond to requests for services;
  • prepare proposals and engagement terms;
  • establish and manage client relationships;
  • deliver agreed professional services;
  • communicate with clients and relevant individuals;
  • manage projects, deliverables and decisions;
  • undertake research and analysis;
  • conduct risk, compliance and assurance activity;
  • provide training and professional events;
  • maintain records of advice and services;
  • evaluate performance and outcomes; and
  • manage billing and payment.

Our lawful bases may include performance of a contract, steps requested before entering into a contract, legitimate interests and compliance with legal obligations.

Counter-fraud, investigation and compliance services

Where relevant to a client engagement or our own operations, we may process information to:

  • prevent and detect fraud, bribery, corruption and other misconduct;
  • assess financial-crime and integrity risks;
  • conduct investigations and reviews;
  • analyse transactions and relationships;
  • preserve and examine evidence;
  • undertake due diligence;
  • identify conflicts of interest;
  • support legal, regulatory or disciplinary processes;
  • establish, exercise or defend legal rights; and
  • make appropriate reports to clients or competent authorities.

The lawful basis and any additional condition for processing will depend on the nature of the information, our role and the particular engagement.

Managing business relationships

We use information to:

  • maintain contact with clients, prospective clients and business contacts;
  • understand professional interests and business needs;
  • manage suppliers, subcontractors and associates;
  • administer contracts and relationships;
  • conduct due diligence and conflict checks;
  • manage professional networks and industry forums;
  • maintain accurate contact records; and
  • develop and improve our services.

We normally rely on contractual necessity, legal obligation or our legitimate interests in operating and developing a professional advisory business.

Marketing and thought leadership

We may use business-contact information to:

  • distribute professional insights and publications;
  • provide information about relevant services;
  • invite people to events, briefings or forums;
  • conduct client and market research; and
  • manage subscriptions and communication preferences.

We will comply with applicable data-protection and electronic-marketing rules.

Depending on the circumstances, we may rely on consent or legitimate interests. Where consent is required, we will seek it before sending the relevant communication.

Every electronic marketing communication will provide an appropriate means of unsubscribing or objecting.

You may object to direct marketing at any time.

Recruitment and workforce management

We use information to:

  • assess applications;
  • conduct interviews and selection exercises;
  • verify qualifications and experience;
  • obtain references;
  • conduct lawful background and security checks;
  • consider reasonable adjustments;
  • manage offers and appointments;
  • maintain recruitment records; and
  • comply with employment, equality, immigration and other legal obligations.

The lawful bases may include steps taken before entering into a contract, legal obligation and legitimate interests.

Operating and protecting our website and systems

We use technical and usage information to:

  • deliver and maintain the website;
  • remember preferences;
  • monitor availability and performance;
  • protect systems and information;
  • detect suspicious or malicious activity;
  • understand website use;
  • improve content and user experience;
  • administer cookie choices; and
  • comply with legal obligations.

We may rely on legitimate interests, legal obligations or consent, depending on the technology and purpose involved.

We may process personal information to:

  • comply with laws and regulatory requirements;
  • respond to courts, regulators and competent authorities;
  • maintain insurance;
  • manage risk and professional standards;
  • prevent crime and protect rights and property;
  • handle complaints, disputes and claims;
  • obtain legal or professional advice;
  • conduct audits and quality reviews;
  • maintain records;
  • manage business continuity and security; and
  • support a corporate transaction or restructuring.

7.Our lawful bases

Depending on the processing activity, we may rely on one or more of the following lawful bases:

Contract

The processing is necessary to perform a contract with you or take steps at your request before entering into a contract.

Legal obligation

The processing is necessary to comply with an obligation imposed by law.

Vital interests

In exceptional circumstances, processing may be necessary to protect someone's life.

Public task

This basis is unlikely to apply to Verix's routine business operations. It may become relevant in limited circumstances where processing is necessary to perform a task in the public interest and the task has a clear basis in law.

Legitimate interests

The processing is necessary for our legitimate interests or those of another person, provided that those interests are not overridden by your interests, rights or freedoms.

Relevant legitimate interests may include:

  • operating and developing our business;
  • providing and improving professional services;
  • managing client and supplier relationships;
  • protecting systems, information and assets;
  • preventing and detecting fraud or misconduct;
  • maintaining professional and regulatory standards;
  • handling claims and disputes;
  • communicating with business contacts; and
  • providing relevant business-to-business information.

Where we rely on legitimate interests, we consider the purpose, necessity and impact of the processing.

We may rely on consent where you have made a freely given, specific, informed and unambiguous choice.

You may withdraw consent at any time. Withdrawal will not affect the lawfulness of processing conducted before it was withdrawn.

8.Special-category and criminal-offence information

Where we process special-category information, we will identify both:

  • a lawful basis under UK GDPR Article 6; and
  • an applicable condition under UK GDPR Article 9 and the Data Protection Act 2018.

Depending on the circumstances, this may include processing necessary for:

  • employment and social-protection obligations;
  • legal claims;
  • substantial public-interest conditions;
  • equality monitoring;
  • safeguarding; or
  • explicit consent.

Where we process criminal-offence information, we will do so only where authorised by law or where an appropriate condition under the Data Protection Act 2018 applies.

Where required, we will maintain an appropriate policy document governing such processing.

9.If you do not provide information

Where information is required to enter into or perform a contract, comply with a legal requirement, complete due diligence or deliver a service, failure to provide it may mean that we cannot:

  • accept an instruction;
  • provide the requested service;
  • enter into a contract;
  • make a payment;
  • consider an application;
  • permit participation in an event; or
  • continue a business relationship.

We will explain where providing information is mandatory and the likely consequences of not providing it.

10.Sharing personal information

We may share personal information where necessary and lawful with:

  • clients and organisations instructing us;
  • individuals authorised by a client;
  • employees, directors, workers, consultants and associates;
  • suppliers and subcontractors supporting our services;
  • website, hosting, cloud, communications and IT providers;
  • payment, accounting and professional-services providers;
  • lawyers, accountants, auditors, insurers and other advisers;
  • recruitment agencies and referees;
  • event venues and service providers;
  • regulators and professional bodies;
  • courts and tribunals;
  • law-enforcement, government and public authorities;
  • prospective purchasers, investors or advisers involved in a corporate transaction; and
  • other recipients where you have authorised disclosure or the law permits or requires it.

We do not sell personal information.

Where a service provider processes information on our behalf, we will use appropriate contractual and security arrangements.

Where we act as a processor for a client, disclosures will be made in accordance with the client's lawful instructions and the applicable contractual arrangements.

11.International transfers

Some suppliers or digital-service providers may process or make personal information accessible outside the United Kingdom.

Where this constitutes a restricted international transfer, we will use an appropriate transfer mechanism, which may include:

  • transfer to a country covered by UK adequacy regulations;
  • the UK International Data Transfer Agreement;
  • the UK Addendum to approved standard contractual clauses;
  • another legally recognised safeguard; or
  • a relevant statutory exception where its conditions are met.

Where required, we will undertake an appropriate transfer-risk assessment and apply additional safeguards.

Information about relevant safeguards may be requested using the contact details in this Privacy Notice.

12.Information security

We use appropriate technical and organisational measures intended to protect personal information against:

  • unauthorised or unlawful access;
  • accidental loss;
  • destruction;
  • alteration;
  • inappropriate disclosure; and
  • other unlawful processing.

Measures may include:

  • access controls;
  • identity and authentication controls;
  • encryption where appropriate;
  • secure cloud and storage arrangements;
  • device and endpoint protection;
  • backup and recovery measures;
  • supplier due diligence;
  • confidentiality obligations;
  • policies and procedures;
  • staff and contractor training;
  • incident-management arrangements; and
  • periodic review of security controls.

Access is restricted to people who reasonably require the information for an authorised purpose.

No internet transmission or information system can be guaranteed to be completely secure. We will respond to suspected personal-data breaches in accordance with our legal obligations.

13.Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, regulatory, contractual, accounting, insurance and professional requirements.

Retention periods vary according to:

  • the nature and sensitivity of the information;
  • the purpose of processing;
  • the duration of the relationship or engagement;
  • contractual obligations;
  • limitation periods;
  • legal and regulatory requirements;
  • the likelihood of a complaint, claim or investigation; and
  • the need to establish, exercise or defend legal rights.

Typical retention arrangements may include:

  • unsuccessful recruitment records: normally up to 12 months after the recruitment process, unless a longer period is justified or agreed;
  • marketing records: while the relationship or subscription remains active and for a reasonable period afterwards, with suppression records retained to respect opt-outs;
  • website enquiries: for as long as needed to answer and administer the enquiry and maintain an appropriate business record;
  • client and engagement records: normally for the engagement period and an appropriate period afterwards, commonly six years or longer where required by law, contract, insurance, security or the nature of the work;
  • supplier and financial records: normally for the relationship and the applicable statutory accounting period; and
  • investigation, legal or complaint records: for as long as necessary in light of the matter, relevant limitation periods and any continuing legal or regulatory requirement.

We may retain limited information for longer where necessary to preserve evidence, maintain a suppression record or comply with legal obligations.

When information is no longer required, it will be securely deleted, anonymised or placed beyond operational use in accordance with our retention arrangements.

14.Automated decision-making

Verix does not ordinarily make decisions producing legal or similarly significant effects about individuals solely through automated processing.

We may use data analytics or automated tools to assist research, risk assessment, due diligence or fraud detection. Such tools are intended to support, rather than replace, appropriately informed human judgement.

Where we introduce solely automated decision-making that produces legal or similarly significant effects, we will provide any additional information and safeguards required by law.

15.Your rights

Depending on the circumstances, you may have the right to:

Be informed

You have the right to receive clear information about how your personal information is used.

Access

You may request confirmation that we process your personal information and obtain a copy of relevant information.

Rectification

You may ask us to correct inaccurate information or complete information that is incomplete.

Erasure

You may ask us to delete information in certain circumstances. This right is not absolute and may not apply where processing remains necessary for legal, contractual, regulatory or other lawful reasons.

Restriction

You may ask us to restrict processing in certain circumstances.

Data portability

Where the legal conditions are met, you may request personal information in a structured, commonly used and machine-readable form or ask us to transfer it to another controller.

Object

You may object to processing based on legitimate interests or public task on grounds relating to your circumstances. You have an absolute right to object to personal information being used for direct marketing.

Withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Automated decisions

You may have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.

Complain

You may raise a concern with us or complain to the Information Commissioner's Office.

Some rights are subject to legal conditions, exemptions and the rights of other people.

16.Exercising your rights

Requests may be submitted through the contact details on our website or sent to our registered office for the attention of the Data Protection Lead.

Please provide sufficient information to enable us to understand and respond to your request.

We may ask for evidence of identity or authority where reasonably necessary to protect personal information.

We normally respond within one month. The period may be extended where a request is complex or numerous, in which case we will explain the extension.

We do not ordinarily charge a fee. A reasonable fee may be charged, or a request refused, where permitted by law because it is manifestly unfounded or excessive.

17.Complaints

We encourage you to contact us first so that we can consider and address your concern.

You also have the right to complain to the UK supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Current contact and complaint information is available through the Information Commissioner's Office website.

18.Children

Our website and professional services are directed principally at organisations and adult professionals.

We do not knowingly use the website to collect personal information directly from children for marketing purposes.

We may process information relating to children where it is necessary and lawful in connection with a professional engagement, safeguarding matter, recruitment-related family information, event or other legitimate activity.

Where this occurs, we will apply appropriate safeguards reflecting the nature of the information and the interests of the child.

19.Third-party websites

Our website may contain links to websites operated by third parties.

We do not control those websites and are not responsible for their privacy practices. You should read the privacy information provided by the relevant third party before supplying personal information.

20.Changes to this Privacy Notice

We may update this Privacy Notice to reflect changes in:

  • our services and operations;
  • the information we process;
  • legal or regulatory requirements;
  • technology;
  • guidance; or
  • our policies and procedures.

The latest version will be published on our website with the date of the most recent update.

Where a change materially affects how we use personal information, we will take reasonable steps to bring it to the attention of affected individuals.

21.Contact us

Questions, concerns and rights requests may be submitted using the contact details or contact form published on the Verix website.

Written correspondence may be sent to:

Data Protection Lead
Verix Advisory Limited
1349/1353 London Road
Leigh-on-Sea
Essex
United Kingdom
SS9 2AB